Cancellation & Refund Policy
How to change an appointment, and who to contact about payments, packages, and refunds.
Last updated September 28, 2026
We hold your appointment time just for you. This page explains how to change a booking and who to contact about payments, packages, and refunds.
Cancelling or rescheduling
If you need to cancel or reschedule, please let us know as early as possible so we can offer the time to another client. Call us at (214) 305-6423 or email info@we-revive.com.
Consultations and deposits
Many treatments begin with a consultation, and some may require a deposit before your appointment. If your treatment requires a deposit, we will tell you before you book.
Packages, memberships, and gift cards
If you have purchased a package, membership, or gift card, please contact us with any questions about using, changing, or cancelling it.
Refund questions and concerns after treatment
If you have a question about a charge, or a concern after a treatment, please contact us at (214) 305-6423 or info@we-revive.com. We want to hear from you, and your provider will follow up with you directly.
Related policies
See our Terms of Use and Privacy Policy.